Blog

By Kelly Zibell, AMS, PCAM

Demographic changes are taking place both in the workplace and in community associations. Seventy-five percent of the workforce will consist of millennials by 2025, but more than 97 percent of homeowner leaders are traditionalists, baby boomers, and Generation Xers, according to an analysis from my company. This means that strategies for leading employees and working with residents and homeowner leaders should take generational differences into consideration.

Each generation in the workplace or in a community – from traditionalists to Generation Z – has distinct work or volunteer motivations, aspire to diverse career goals, and require specific types of communication, engagement, and management styles. The table shows a summary of attributes that distinguish each of these five generations.

Management company executives and association boards must learn how to address the changing needs of a multigenerational workforce or membership to...